Spa Terms & Conditions
All treatments are to be pre-booked. To avoid disappointment, we advise you book at least 2-4 weeks in advance to your The Wolseley Spa visit. Bookings will only be accepted on receipt of credit card details or residents in the Hotel.
Spa Packages are not in conjunction with any other Packages, Offers or Discounts.
Spa wet facilities are available only to guests having spa treatments on the day of the treatment.
Gift vouchers are valid for 6 months from the date of purchase and are non transferable and non refundable.
Cancellation Policy: 48 hours notice is required for all cancellations. No shows and late cancellations will be charged to the full amount to your credit card, pre-payment or deposit.
It is essential that you arrive at least 15 minutes prior to the start of your treatment. Lateness on your part will result in reduced treatment time at the full listed price.
Full Day Packages start at 10.00 and finish at 4.00pm, approximately.
We ask you to please use the facilities quietly as there may be treatments in progress.
The Wolseley Spa is an adult only facility. You must be 18 years and over to use the spa.
Teen treatments and teen packages are available to 6 year olds and up to his/her 18th birthday. Clients 18 years old and over cannot avail of any teen treatment or teen packages. Children and teenagers (up to 18th birthday) must be accompanied by a parent or guardian while receiving a treatment at all times in the treatment room. Children and teenagers (up to 18th birthday) do not have access to wet facilities.
The Wolseley Spa accepts no responsibility for loss or damage to personal property.
Please seek advice from your GP prior to your spa visit if you are pregnant or have any medical conditions (recent surgery, mobility impairments, menstrual cycle, physical ailments, high/low blood pressure, epilepsy, asthma, heart/circulatory conditions, allergies, cancer, diabetes, etc).
It is recommended that you refrain from consuming alcohol at least 12 hours prior to your spa visit. Avoid heavy meals at least 1 hour before your visit.
Do not bring glass, drinks or food within the wet area.
Do shower prior to entering the spa pool.
Wet facilities close 30 minutes prior to closing time.
We ask you to please respect the calm and quiet environment in the Wolseley Spa. Whilst we wish for everyone to enjoy their time with us we would like to promote an environment of mutual respect in relation to noise etc.
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CLOTHING REQUIREMENTS
We want to make your spa experience as memorable as possible. To enhance your visit we suggest you allow time prior to and after your treatment, to make use of the relaxation room, plunge pool, steam room, experience showers and laconium. (Remember to bring swimwear)
You will be provided with robes, slippers and towels. If you are resident in the Hotel, we recommend you to wear the robe and slippers provided in your Hotel room so you do not need to get change in the Spa. The lift comes down directly to the Spa.
All personal belongings are to be stored in the lockers provided.
Handbags are not permitted in the treatment areas and must be stored in the locker provided.
It is our recommendation that you do not wear jewellery during treatments.
Robes and slippers must be worn in the Spa public areas.
Swimwear must be used in all the wet areas.
Please note that slippers must be worn in every area of the Spa at all times - bare feet are not allowed.
Gentlemen must wear swim shorts throughout all treatments.
Disposable underwear will be provided for any treatment required.